Shipping policy

We offer a flat delivery charge of $9.95 for nationwide delivery, or FREE for orders over $120. 

Once your order has been dispatched you will receive an email letting you know the tracking information.

Please note during major promotional events and public holidays such as Afterpay Day Sale, Easter, Anzac Day, Flash Sales, Labour Weekend, Seasonal Sales End Of Season Sales, Black Friday Sale, Christmas and New Year please allow up to an additional 5 business days for your delivery to be dispatched from our Distribution centre.

For the most up to date delivery information please visit New Zealand Post who provide regular updates regarding their network status.

We deliver to all addresses nationwide in New Zealand (including PO boxes). For more information regarding delivery please visit www.nzpost.co.nz

To ensure you receive your order we recommend providing a delivery address where you are present during regular business hours, such as an office address.

Once an order has left our Auckland distribution centre, Bendon Lingerie do not take responsibility for lost, stolen or damaged items in transit.

We deliver on business days (Monday to Friday, excluding public holidays).

Estimated Delivery Times Once Picked Up

North Island 1- 3 business days

South Island 2-4 business days

Note: During major promotional events and special occasions (such as Easter, Flash Sales, Labour Weekend, Seasonal Sales, Black Friday, Sale, and Christmas) please allow an additional 1-5 business days for your delivery to arrive.

If you are not at home during the time of delivery, they will leave a card for you to call to rearrange delivery. You will have the option of arranging another delivery to either the same address, a different address, or a nearby NZ Post Depot depot or Post Shop.

You can manage the delivery of your parcel via your NZ, to redirect, nominate a safe place, or deliver to a collection point  post https://www.nzpost.co.nz/personal 

International Delivery is now available

We Currently deliver to the following Countries ; United Kingdom, Austria, Belgium, Croatia, Estonia, Finland, France, Ireland, Italy, Germany, Greece, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Portugal, Spain, Slovakia, Slovenia, Hong Kong and Singapore

We offer a flat delivery charge of

15 GBP to the United Kingdom,

20 Euros to selected European Countries,

$120 HKD to Hong Kong

$20 SGD to Singapore.

Our International orders are delivered By Fedex International Priority Service

Our Product Prices Include local Taxes displayed on the product page.  At checkout any applicable duties and fees will be charged at the time of purchase.  

International Orders are packed on the next business day (Monday to Friday (excluding New Zealand public holidays).

United Kingdom 5-10 Business Days

Europe 5-10 Business days

Hong Kong - 5-7 Business Days

Singapore - 5 -7 Business Days